Netflix Household Update (2024): Manage Account Sharing

Netflix has made major updates to its household sharing policies. It impacts how users can share their accounts. Understanding these changes is essential for Netflix users who want to manage Netflix households effectively. 

Understanding this is important for account safety, personalized experience, and alignment with policies. Do you want to know more?

In this article, we will discuss the Netflix household updates in detail, how you can set it up, some common troubleshooting issues, and who can share the account with outsiders. 

How Netflix Determines A Household 

Netflix uses various criteria to define a household:

  • IP Addresses: The primary location from which the account is accessed.
  • Device IDs: Unique identifiers for devices used to stream content.
  • Account Activity: Patterns of usage that indicate where the account is primarily accessed.
Netflix Determines A Household

These factors mean that sharing your account with someone who lives in a different location may lead to complications, as Netflix aims to limit sharing outside the designated household.

How To Update Your Netflix Household 

Ready to update your household? Follow these steps:

Step 1. Grab your TV remote and open Netflix.

Step 2. Look for Get Help > Manage Netflix Household. Select Update Netflix Household.

Select Update Netflix Household
Source: YouTube

Step 3. Choose to verify via email or text.

Choose To Verify Via Email or Text
Source: YouTube

Step 6. If you have not received the email or text, click Resend Email or Resend Text. 

Step 7. After receiving a confirmation email, your TV will refresh. You can start watching. 

After Receiving A Confirmation Email
Source: YouTube

Pro Tip: Try a different TV or device if you don’t see the Manage Netflix Household option. Not all devices support this feature yet.

How To Set Netflix Household Without A TV

If you don’t watch Netflix on a TV or don’t have one, you do not need to set up a Netflix Household for your account. Instead, you can manage your account directly through mobile devices or computers. 

To ensure security, check for unrecognized devices by visiting the “Manage Access & Devices” page, where you can sign out of any unfamiliar devices accessing your account. This helps maintain the integrity of your Netflix experience without needing a TV.

Common Netflix Household Troubleshooting Issues 

When you encounter any issues while trying to connect to Netflix on your TV and get a notification that “This TV is not part of your Netflix household,” you need not worry. There are some common solutions that can help you get back to streaming in no time. Take a look:

  1. On your TV, select “Update Netflix Household” when prompted.
  2. Select “Troubleshoot This TV”.
  3. Open the camera on your mobile device, point it at the TV screen to scan the QR code, and then tap “Next.”
  4. Ensure your mobile device is connected to your home Wi-Fi, then tap “Next.”
  5. If your mobile device can’t connect to your home internet, skip the troubleshooting steps below.
  6. Tap “Get Code” to generate a new QR code on your TV.
  7. Open the camera on your mobile device and point it at the TV screen to scan the QR code. (You may need to allow Netflix to access the camera on your mobile device.)
  8. Once verified, select “Start Watching” to continue watching Netflix.

If the verification process is unsuccessful, ensure your mobile device is connected to the same internet as your TV and try again.

Steps To Verify Devices And Troubleshoot Connection Issues

If you’re experiencing other connection issues, such as a slow or unstable connection, here are some steps you can take to troubleshoot:

  1. Check your internet connection and restart your router if necessary.
  2. Log out and log back into your Netflix account on the affected device.
  3. Turn off your device, then unplug your modem and router from power for 30 seconds.
  4. After 30 seconds, plug in your modem and router, wait 1 minute, then turn on your device.
  5. Try Netflix again.

How To Share A Netflix Account With Someone Who Does Not Live With You? 

According to the Netflix updates, Netflix allows users in Canada, New Zealand, Portugal, and Spain to share their accounts with individuals who do not live in the same household. 

To do this, account holders must be subscribed to a Standard or Premium plan. Each extra member incurs an additional monthly fee of CAD 7.99 in Canada, NZD 7.99 in New Zealand, €3.99 in Portugal, and €5.99 in Spain.

Share Netflix Account With Someone

If you do not live in any of these countries, you can add extra members outside your house. This plan is only meant for household users. They need to sign up for their account to watch Netflix. 

Managing Shared Netflix Access 

If you see any unfamiliar device login to your account, you can remove the access for your privacy. Take these simple steps and remove the unknown access:

  • Log into your Netflix account
  • Go to “Account” settings
  • Select “Manage Access and Devices”
  • Add or remove extra members as needed

Related Reads:

Conclusion: Manage And Update Your Netflix Household Within A Few Steps

Understanding and managing your Netflix household setting is essential to enjoy watching with family members. By following the simple steps, you can easily update your household information.

Troubleshoot common issues for a smooth experience. Citizens of Canada, New Zealand, Portugal, and Spain can share their account access outside the house with standard or premium plans. 

Ready to update your Netflix household? Head up your account settings on Tv and set up the way you like it. 

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